Frequently Asked Questions
FAQ
Overview
A user is defined as one personalized email address (you@yourcompany). Group email aliases such as sales@yourcompany and support@yourcompany are included in pricing and don’t count as additional users.
Get started with a free 14-day trial of G Suite or contact sales. After the trial ends, you can pay by credit card, or depending on the location of your business, you may also pay by direct debit as a primary form of payment. Your primary form of payment will be automatically charged on a monthly basis.
You can also pre-pay by making a manual payment to your account through NetBanking or credit card in India. The credit will be used at the start of each month, instead of your primary form of payment being automatically charged.
G Suite
G Suite is Google Application suite for business for improving their business productivity. They are a set of tools but predominantly Gmail for Businesses along with collaborative Google Drive and Google Calendar.
If your organization acquires a new domain name or does business at multiple domains, you can add all your domains to your account at no extra cost. Users can then have identities at one or more of your domains while sharing services as part of a single organization. And you can manage your domains from the same Admin console. Add a domain as either a separate domain or domain alias, depending on how you plan to use it.
You can also pre-pay by making a manual payment to your account through NetBanking or credit card in India. The credit will be used at the start of each month, instead of your primary form of payment being automatically charged.
Yes. No matter the size of your organization, we recommend that you distribute the responsibility of managing your users and services among a select set of trusted users. You can grant a user administrative privileges by assigning them one of the available administrator roles. Assigning a role grants the user access to your Admin console. You can make a user a super administrator who can perform all tasks in the Admin console. You can also assign an administrator a role that limits which tasks the administrator can perform. For example, allowing them only to create groups, manage service settings, or reset a user’s password.
Initially, most services are turned on for all of your users. You can use the Admin console to turn off services you don’t want people to use, or to customize how services work. You have the option to enable the same settings for everyone or apply unique policies to different users. For example, you might turn on Hangouts just for your support team or allow only the marketing department to share public Google Sites.
Yes, you can work with us. We can help you evaluate, customize, deploy, and transition to G Suite. We can also provide training, data management, and ongoing support.
To use G Suite, you need a domain. Your domain name is what appears after the www. in your website URL. If you already have a domain, enter it when you sign up for G Suite. (You’ll be asked to verify that you own the domain.) If you don’t have a domain or want to use a different one with G Suite, you can purchase a domain of your choice (if available) from Google.
Yes, you can bring your existing email, contacts, and calendar data with you to G Suite. You can migrate the data for yourself and your team members, or you can let your team migrate their own data. G Suite has tools to migrate data from Microsoft® Exchange, Outlook®, or Office 365™, IBM® Notes®, and other email systems.
Google Cloud
Google Compute Engine is the infrastructure as a service( IaaS) component of the Google Cloud Platform. Google has naturally acquired a lot of competency in building high available optimized servers for its product offerings like Google Search, YouTube, Gmail, and other services. Google allows running customer workloads on Google’s physical hardware through Google Cloud Compute Engine (GCE) infrastructure offerings.
No, this transition will not affect your current website. Setting up G Suite does not require any changes to your current web host provider.
No, you’ll continue to send/receive an email as usual. To use Gmail with G Suite, you set up your domain (MX records) to direct your mail flow to the Google mail servers. It’s like registering your new address with the post office so that mail is delivered to your new location. Once the MX records change takes effect (up to 72 hours), you can start receiving/sending emails through your G Suite account. Until then, you’ll receive/send your email through your old mail system.
Google offers the security features required for most customers directly in G Suite. G Suite’s Business and Enterprise editions offer some additional security features, such as advanced Google Drive auditing and security keys management at scale. In all plans, G Suite administrators have control over system configuration and applications from within a single dashboard via our Admin console —regardless of the size of the organization.
Google encrypts data with distinct encryption keys, even if they belong to the same customer. Data is encrypted using 128-bit or stronger Advanced Encryption Standard (AES).
Yes you can install WordPress on Google Cloud instance. You can build the server from scratch and install it or directly create the WordPress installed virtual machine. Apart from WordPress, you can install any other LAMP stack applications like Joomla, Mautic etc.
Google Hangouts
Google Hangouts is a communication platform developed by Google that includes messaging, video chat, and VOIP features.
Benefits include real-time messaging, video and voice calls, group chats, and seamless integration with other Google services.
Use Hangouts to host meetings, share documents via Google Drive, and integrate with Google Calendar for scheduling.
Google Hangouts uses encryption for messages and calls, but it’s not end-to-end encrypted.
In the settings menu, you can choose to mute notifications for specific chats or for all chats.
Google Workspace
Google Workspace offers business-specific features such as custom email addresses, increased storage, and advanced admin controls.
Google Workspace includes Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, Chat, Sites, Forms, and Keep.
Benefits include enhanced collaboration, real-time editing, cloud storage, security features, and integration with other tools.
Google Workspace includes advanced security features such as two-factor authentication, data encryption, and endpoint management.
Google Workspace offers different plans such as Business Starter, Business Standard, and Business Plus, each with varying features and pricing.
Google provides tools and services for migrating data from other platforms to Google Workspace, such as the Data Migration Service and Google Workspace Migrate.
Yes, Google Workspace supports integration with many third-party applications via the Google Workspace Marketplace.
Enterprise plans offer additional features such as advanced security, larger storage options, and premium support.
Admins can suspend or delete user accounts through the Google Admin console as needed.
Google Workspace offers a 99.9% uptime guarantee for its services.
Google Vault is an add-on for Google Workspace that provides eDiscovery and data retention capabilities.
Google Sites is a tool within Google Workspace for creating websites and project hubs, making it easy to share information and collaborate.
Yes, certain Google Workspace apps like Gmail, Docs, and Drive offer offline capabilities, allowing you to work without an internet connection.
Google Workspace offers mobile apps for Gmail, Drive, Docs, Sheets, Slides, and other tools, ensuring productivity on the go.
Google Workspace provides compliance tools and certifications, including GDPR, HIPAA, and SOC 2, to help meet industry-specific requirements.
Google Workspace allows customization of the user interface, including themes, branding, and personalized settings to fit your business needs.
Google Calendar integrates seamlessly with Gmail, Meet, and other Google Workspace apps, allowing you to schedule meetings and events efficiently.
These tools allow multiple users to work on the same document simultaneously, providing real-time editing, commenting, and suggesting features.
Google Workspace facilitates remote work with cloud-based tools that enable real-time collaboration, secure file sharing, and virtual meetings.
Google Workspace pricing varies by plan: Business Starter, Business Standard, Business Plus, and Enterprise, each offering different features and storage capacities. You can refer our website to know more information
To get started with Google Workspace, visit our official website, select a plan, and follow the guided setup process to configure your account.
The Google Workspace Admin Console is a centralized platform for administrators to manage users, services, and devices, ensuring secure and efficient operations.
Google Workspace integrates with various third-party applications, enhancing functionality and allowing seamless workflows across different tools and platforms.
Google Workspace offers robust security features like advanced phishing and malware protection, data encryption, and secure access controls to safeguard your business data.
Google Jamboard is an interactive whiteboard tool in Google Workspace, fostering creativity and collaboration in real-time brainstorming sessions.
Google Workspace for Education is a version of Google Workspace tailored for schools and universities, offering tools for collaboration and learning.
Google Workspace Essentials is a plan designed for teams that need collaboration tools without requiring email, providing access to Meet, Drive, Docs, Sheets, and Slides.
Google Forms is a survey and form-building tool in Google Workspace, enabling businesses to collect and analyze data from respondents.
Google Currents is a communication tool in Google Workspace that helps connect employees, share ideas, and keep everyone informed with company updates.
Google Meet is a video conferencing tool included in Google Workspace, allowing businesses to conduct virtual meetings and collaborate remotely.
Benefits include HD video meetings, integration with Google Workspace, screen sharing, real-time captions, and secure video conferencing.
Google Drive is a cloud storage service included in Google Workspace that allows you to store, share, and collaborate on files from any device.
Yes, meeting recording is available for Google Workspace accounts.
Google Meet uses encryption and multiple layers of security to protect meetings.
Turn on captions during a meeting by clicking on the “Turn on captions” button at the bottom of the screen.
Hosts can mute or remove participants by clicking on their name in the participant list.
Yes, you can choose and apply virtual backgrounds during a meeting.
Create an event in Google Calendar and add a Google Meet link by clicking “Add video conferencing.”
No, a Google account is required to host or join a Google Meet call.
General Services
Rhea offers email migration, cloud migration, LAMP Stack Development, and staff augmentation services.
Rhea has over a decade of experience in delivering high-quality IT services.
Yes, we offer consultation services to help you choose the best solutions for your business.
We serve various industries, including healthcare, finance, education, and retail.
You can contact us via our website, phone, or email for inquiries and service requests.
Rhea stands out due to our expertise, personalized approach, and commitment to client satisfaction.
Yes, we offer customized solutions tailored to your specific business needs.
We use advanced security measures and follow best practices to ensure your data is secure during migration.
We provide ongoing support and maintenance to ensure your systems run smoothly post-migration.
Additional Services
We value customer feedback and use it to continuously improve our services.
Yes, we strive to ensure customer satisfaction with all our services.
Google Cloud & Workspace Solutions
Google Cloud Platform
Grow your business with our secure storage, powerful compute, and integrated data analytics products.
Google Workspace
Work as a team with enterprise-ready apps like Gmail, Docs, and Drive all powered by Google AI.
Testimonials
I finally made the move from old-fashioned web mail to G suite , and in my case it was 2 web domains which needed mails both of which were handled very very well by Rhea Technologies , I would highly recommend their services to anybody wanting to get into g suite.
Sudarshan Raman
We have taken the Google workspace services from Rhea team and they were very prompt in response, given the complete support in rollout of services. Thank You for once again your valuable contribution in our company success?
Mani Lakkaraju
I am writing to commend Rhea Knowledge Technologies P Ltd for consistently exceeding expectations. Both the email provision and Google workspace services and they have significantly improved my email management experience. Additionally, the recent prompt and professional support from your staff was exceptional. Thank you for providing such a reliable and user-friendly service.
Rupaal Achrekar
Our email was hosted by our hosting provider. And one day suddenly they blocked our emails that too at a crucial time when I was expecting a purchase order from a customer.
Fast Vibes
I'm very happy the way of follow up, quick response and maintenance of website.
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